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2. What if I am getting a CERT_STATUS Error on my mac Mac?
If you receive an Err-Cert Error similar to the picture below, this is related to older or unpatched apple machines. The only way to resolve this problem is to upgrade your OS X to the latest version. See details here. You may also use vlab.uga.edu to access the exam. See item 4 below.
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Check the Respondus Knowledgebase for Student Support FAQs. You can also submit a ticket with Respondus for support.
Error: "There is a problem with the LockDown Browser settings for this exam":
https://support.respondus.com/support/index.php?/default_import/Knowledgebase/Article/View/455/0/there-is-a-problem-with-the-lockdown-browser-settings-for-this-exam
Error: "There is a problem with the settings for this exam":
https://support.respondus.com/support/index.php?/Knowledgebase/Article/View/302/0/there-is-a-problem-with-the-settings-for-this-exam
4. What if even after all my efforts to fix my computer, I am still not able to run Respondus Lockdown Browser?
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