What do I do if the Classroom Cameras Are Not Working in Zoom?

There are multiple cameras in each of our rooms. Typically, you will be interested in using the “Presenter Camera”, the one in the back of the room that is used to display the faculty member at the lectern or the whiteboard. However, the Document Camera is also seen as a 2nd camera by Zoom.

If the last person on the podium computer was using the document camera or the PC defaults to the document camera, you will likely see only a fuzzy, hazy black or brownish screen. It appears that the classroom cameras are not working. In reality what you are seeing is the document camera, likely folded up inside a dark drawer in the lectern.

The good news, you can change that setting! It is done in Zoom, and these instructions cover using the Zoom app and using Zoom in a web browser.

From the Zoom app:

1. At the upper-right corner, click the cog icon for “Settings”.

2. In the resulting window, in the left panel, click “Video”.

3. In the middle panel, next to “Camera” click the small arrow and pull down to your choice.

4. In the resulting pullout menu, choose the desired camera. For the one that shows the classroom, select “AV Bridge”. For details on that choice, see the final step of the next section of these instructions.

5. When the larger window of Zoom shows what you want, close the “Settings” window.

From the web version:

1. From within the Zoom meeting window, at the lower left, find the video camera icon.

2. Next to that icon, click the small arrow to get a pullout menu and from there, choose
   the desired camera. For the classroom camera, select “AV Bridge”.

3. Selecting that should change what Zoom displays in the larger video window. If you choose the classroom camera, (“AV Bridge”) you can then choose the view, as follows.

   •  Go to the separate touch-panel on the podium, press the tab for “Camera” and choose “Presenter Wide Shot” Presenter Close-up” or “Classroom Wide Shot”.