Zoom - upgrade

Zoom upgrade (for Terry College)                     Updated 02/08/23.

Often, when Zoom releases an upgrade, it won’t launch until you install the new version. (There is a web version, but it’s only for changing settings and scheduling.) These steps should work for installing Zoom
on a Windows computer. However, if you get prompted for an administrator-level login and don’t have one, then please contact Terry OIT by going to https://www.terry.uga.edu/contact-us/help and clicking
“IT Request” and “Request Service” or by ringing 706-542-6799.

Install the new version:

1. If you have Zoom open, then sign out and close it.

2. Go to https://support.zoom.us/hc/en-us/articles/207373866-Zoom-Installers and choose the installer for your operating system.
   People running Windows will need the fifth option, “Zoom desktop client for Meetings (64-bit) – MSI installer”. (Be sure to choose the MSI option.)

3. Click on the installer and when it downloads, open and run it.

4. If prompted, allow changes. If prompted for an administrative login that you don’t have, then please contact Terry OIT as mentioned at the top of this page.

5. The installation should automatically overwrite your old version of Zoom.

6. After it installs, launch Zoom and if it lets you use it, the upgrade succeeded.

7. Optional: To confirm the installation, do the following.